HELPDESKSupported Products
IT Services Help Desk is the first point of contact for technical enquiries.
| Primary (supported) | Secondary (some support on a best endeavour basis) | |
| Standard Staff Desktop 4 (info) | ||
| Standard Staff Desktop 3 (info) | ||
| Sophos Anti Virus | ||
| CSCE 5.3r1 and 6 | ||
| Microsoft XP Professional | Microsoft XP Home | |
| Microsoft Windows 2000 | ||
| Microsoft Internet Explorer 6 SP2 | ||
| Microsoft Office 2003 (Word, Excel, Powerpoint) | ||
| Microsoft Office 2000 (Word, Excel, Powerpoint) | ||
| Microsoft Outlook 2003 | ||
| Mac OSX (note: all mac support is subject to availability of specialist staff) | ||
| Microsoft Access 2000 | Microsoft Office 2004 Pro for Macintosh | |
| Microsoft Access 2003 | Safari | |
| Entourage | ||
| Fetch | ||
| Minitab | SAS (statistical software) | |
| SPSS (statistical package for social sciences) | ||
| Bibliographic software (Library) | ||
| WS-FTP | ||
| Pine on Unix | ||
| QVT-Term for Windows | ||
| NCSA Telnet for Macintosh | ||
| SUN Solaris (SPARC and Intel) | IRIX | |
| Novell Netware 5.1 and 6.5 | Tru64 UNIX | |
| Microsoft Windows 2003 Server | Ultrix | |
| Microsoft Windows 2000 Server | Linux | |
| Zenworks 4 and 6.5 |
IT Services Help Desk is the first point of contact for technical enquiries.
